Getting started with Dimensions
What's the difference between Dimensions Free and Dimensions Analytics?
Dimensions offers a free version for personal, non-commercial use: all publications, citations and datasets together with rich contextual informatio...
I’m a researcher and my institution doesn’t subscribe to Dimensions - do you offer single-user licences?
If you are interested in using Dimensions for a specific scientometric research project , you may qualify for our no-cost access program . If your ...
How can I request full access to Dimensions for additional colleagues at my organization?
If your organization subscribes to Dimensions and you would like to request full access for additional colleagues, please submit a ticket to the supp...
How can I change my password?
To change your password: In the lower left corner, select the person icon and then select My account in the menu. In the left column, select Genera...
How can I change the default currency used in Dimensions?
As a registered user, you can change the default currency when logged in to your account. In the lower left corner, select the person icon and then se...
Supported Browsers
We currently support the current version of the following browsers: Safari Chrome Edge Firefox Opera If you are using an older version, contact us and...
Release notes
Check the Dimensions website for the latest release notes and announcements of new features. Find the release notes for the Dimensions Analytics API...
Get notified about Dimensions product updates and new releases
The Dimensions apps and data are updated frequently. If you'd like to find out more and get notified about the newest features available on the Dimens...
Dimensions and GDPR (General Data Protection Regulation) European Law
Much of the data we use and display within Dimensions (app.dimensions.ai) contains personal data such as names of journal article authors and details ...
How can I export search results and which export formats are available?
As a registered user, you can export search results via Save/Export in the right corner of the top search box: In the pop-up window, select one of t...
How can I contact you with feedback or a question?
We invite your feedback and we want to help answer any questions not covered in our support center. The best way to contact us is to select Support ...